Resources

Impactful Insights

From the category archives: Press

Analytics

Rethinking the Value of the Store

The list of retailers that are either closing stores or shuttering completely is long and getting longer by the day—Limited Stores, JC Penney, Macy’s, Radio Shack, Sears, Staples. Even after accounting for these plans there remains a “store bubble.” The wave of store closings is just getting started and will likely last for many years.  Not surprisingly, changing consumer behavior and the shift to e-commerce are noted as the main drivers of store closings. Retaile ...
Read More

Hungry for Improvement in Your Foodservice Business? Part 1 of 2

Learn how C-Store foodservice is adapting to our changing culture.  Jerald Barrett, Principal Consultant with Impact 21, shares his insights on the evolving foodservice role within the convenience store channel. In what ways is the foodservice landscape is changing rapidly. How, and in what ways? Today’s consumer is more knowledgeable about food than ever before. This knowledge can come from exposure to foods from around the world, the countless cooking shows, or the ga ...
Read More

Skimming Security: How to Protect Yourself and Your Customers

​Gas stations and convenience stores continue to be victimized by skimming devices, which continue to pop up all over the nation. All too often, a lack of solid policies and procedures allow the breaches to occur. Understanding the risks can help you deter breaches. ​How Skimmers Work There are two kinds of skimmers: external and internal. External skimmers can be quickly installed by criminals who don’t need to gain access to the inside of a dispenser. The most common version of ...
Read More

NACS 2015

Headed to NACS? Be sure to attend these innovative sessions lead or moderated by our Impact 21 team.   Double Down on Your Customer Engagement Strategy Lesley Saitta | Sunday, October 11, 4:10 pm - 5:00 pm Learn how Wawa and other companies are using customer data to create targeted offerings and fine tune products and services. This session is intended for category managers and marketing professionals. Improve Your Business with Electronic Business Process Automat ...
Read More

Impact 21, a Global Consulting and Analytics Company, Moves Business Forward and Announces New Name, Logo, and Website

Impact 21 Moves Business Forward and Announces New Name, Logo, and Website. The company is offering "Connecting the Dots: Merchandise Management." It is Impact 21’s Proprietary 13-­Step Process for Effective Merchandise Management.

Read More
Pages: Previous12NextReturn Top