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Rethinking the Value of the Store

The list of retailers that are either closing stores or shuttering completely is long and getting longer by the day—Limited Stores, JC Penney, Macy’s, Radio Shack, Sears, Staples. Even after accounting for these plans there remains a “store bubble.” The wave of store closings is just getting started and will likely last for many years.  Not surprisingly, changing consumer behavior and the shift to e-commerce are noted as the main drivers of store closings. Retaile ...
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Hungry for Improvement in Your Foodservice Business? Part 2 of 2

Jerald Barrett takes us deeper into understanding foodservice assessments and how they can help improve your foodservice performance. What roles are most interested in foodservice assessments? Foodservice assessments include components that touch every area of the organization.  To excel in foodservice requires a comprehensive foodservice strategy.  That strategy includes:  Product and menu development  Concept and program design  Distribution a ...
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Restaurant ​Show Reveals Sweet Opportunities for C-Stores

As always, the annual National Restaurant Association (NRA) Show serves as a great forum to see the latest and greatest. This year did not disappoint.  There were numerous new products that I saw that could easily be utilized within the convenience store channel. These products included appetizers, grab-and-go items, entrees, and desserts. Other items such as Italian wood fired crusts and flatbreads would be tremendous as a platform for new snack, sandwich and pizza-type offerings. There c ...
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Foodservice & Financial Services - How Customers Engage Part 2 of 2

Take a look at how customers are engaging in Foodservice and Financial Services. Retailers are often unaware of how NFC works. It is worth a look at alternatives to your current provider, bank, or brand. 
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Foodservice and Financial Services - How Customers are Engaging Part 1 of 2

Impact 21's Steve Patterson reveals how customers are now engaging in Foodservice and Financial Services. Steve serves as a Principal Consultant with expertise in Payment Methods, Point of Sale Implementation, Technology Infrastructure, Enterprise Integration, Financial Accounting & Analysis. Part 1 of 2 POS systems have dramatically changed over the past few years—or at least they should have. Aside from PCI compliance, what new features and functions are in demand by retailer ...
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